Effective Date: August 1^st, 2024

At Iliria Therapy & Consulting (accessible at www.iliriatherapy.com), your privacy is of the utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. By using our website, you agree to the terms outlined in this Privacy Policy.

Ownership of Website and Content

All content, materials, and intellectual property on this website, including but not limited to text, graphics, logos, images, and software, are the sole property of Iliria Therapy and Consulting LLC. Unauthorized reproduction, distribution, or use of any content from this website without prior written permission is strictly prohibited.

Information We Collect

We may collect personal and non-personal information from you in the following ways:

Personal Information

• Contact Information: Name, email address, phone number, and mailing address.
• Health Information: Information shared through our contact forms or during scheduling to provide counseling services (subject to HIPAA, if applicable).
• Payment Information: Billing details and payment information for our services.

Non-Personal Information

• Browser type, IP address, device information, and browsing behavior (collected via cookies or analytics tools).

How We Use Your Information

We use your information to:

• Provide and personalize counseling services.
• Communicate with you regarding appointments or inquiries.
• Maintain compliance with legal or regulatory requirements.
• Improve website functionality and user experience.

We will never sell your personal information to third parties.

How We Protect Your Information

We implement a range of security measures to protect your information, including:

• Encrypted data storage and transmission (e.g., SSL certificates).
• Restricted access to personal and health information.
• Compliance with HIPAA (where applicable).

Sharing Your Information

We may share your information only under the following circumstances:

• With Your Consent: When explicitly authorized by you.
• With Service Providers: To support our operations (e.g., secure payment processors).
• For Legal Reasons: When required by law, regulation, or legal process.

Your Rights

As a resident of certain jurisdictions, you may have specific rights regarding your data:

For GDPR (EU/EEA Residents):

• Access and Portability: Request access to your data or transfer it to another provider.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your personal data.
• Restrict Processing: Limit how your data is processed.

For HIPAA (U.S. Residents):

• Access your health records.
• Request amendments to your records.
• Obtain a record of disclosures of your information.

You can exercise these rights by contacting us at kamela@iliriatherapy.com

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us understand user behavior, improve site functionality, and deliver relevant content. You can manage or disable cookies in your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before interacting with them.

Children’s Privacy

Iliria Therapy does not knowingly collect information from children under the age of 13 without parental consent.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." Please review the policy periodically for any updates.

Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Iliria Therapy & Consulting
Email: kamela@iliriatherapy.com

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